Living in the Philippines - a summary of typical servicing attitude from mysky cable.

Well, after the typhoon all our Internet wiring was down.  Trees had fallen over onto the lines.

I telephoned sky cable and they came out to replace the wires.

They replaced the wires but, they did not bother to fasten or tighten the wires.  they did do is to leave the wires hanging across the road.  The bottom most parts of the cable were hanging about 1.5 m meters from the road.

So not only was this a danger to the traffic, it was just a matter of time for a vehicle to break the line.

Thank you so much sky cable for fixing my service in such a terrible terrible manner.

You should have removed the old wiring

You should have removed the old wiring from the previous time

When you put up the new wiring, you should have fastened it tightly to make sure that it stayed at a good height above the road.

I cannot see how the Philippines can be taken seriously internationally if this third world type of service is carried out to customers.

Philippines - Muntinlupa - Sky(mysky) on 24 mg now shapes and restricts the broadband speed

Well. I thought I would do a little update.

After fighting with Sky broadband for four months over their terrible broken broadband in Muntinlupa, I have finally got a service that does not disconnect 30 times a day! So I was happy. Or at least I thought I was.

I decided to download a large 1.6 file via torrents last night and - you guessed it -

they are shaping the download speed to between 0 to 20 kb/s!

Downloading a 1.4gb movie now takes a week!

Effectively I can no longer download files.

Sky, have you stopped torrents?

Do you really have the bandwidth?

This is the year 2014 - your internet service should be world class as is HK, why not make an effort and get it working. No wonder PLDT still have the market share....!

Thanks Sky broadband, you are broken yet again!

Your service advertises non restricted download usage - yet another deceitful advertisement.